Medallia Named a Leader in the 2026 Gartner® Magic Quadrant™ for Voice of the Customer Platforms Report

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Medallia, a global leader in customer and employee experience, has been recognized as a Leader for the fifth consecutive time in the 2026 Gartner® Magic Quadrant™ for Voice of the Customer (VoC) Platforms report. The company was acknowledged for its Completeness of Vision and Ability to Execute, attributing its success to turning vast customer data into actionable business outcomes through its Frontline-Ready AI TM capabilities. Medallia’s platform helps over 2,000 brands unify customer signals and apply AI to drive business transformation, as highlighted at its recent Experience '26 event.

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