Doctors believe that artificial intelligence has its place in healthcare — but perhaps not in the form of chatbots.

OpenAI has launched ChatGPT Health, a chatbot specifically designed for medical consultations. It ensures conversation privacy and excludes dialogue content from AI training data. Although over 230 million people use ChatGPT weekly for health advice, concerns remain about AI hallucinations and sensitive information being transferred to platforms that do not meet HIPAA standards, potentially leading to data security issues. Medical professionals acknowledge these risks but also see the value in standardizing such tools to improve healthcare accessibility and efficiency. Meanwhile, projects like Stanford University’s ChatEHR and Anthropic’s Claude for Healthcare are also in development, aiming to assist clinicians in automating administrative tasks.