He Yi said that 10/11 was the darkest moment of her life. I believe her feelings, but reality is much harsher than emotions: during those days, the liquidation scale was at least $40-50 billion, with over $10 billion in actual margin wiped out, yet the compensation given to retail investors by the platform was only a small fraction. She also added, "This money could have been used for advertising," which actually says it all—the public narrative is more important than responsibility.

I'm not targeting the platform; I'm just very clear: in the face of major incidents, the voices that get heard are never those of retail investors. Market makers can negotiate compensation, institutions can discuss mechanisms, but retail investors can only wait for the narrative to shift, wait for PR, wait for silence.

The most ironic part is that after the incident, those who should keep quiet do so, those who need to whitewash do so, and once the campaigns start again, it's all applause. If an industry faces accidents and all that's left is PR and no reflection, the fire will never go out. Those of us who haven't been completely wiped out are merely temporarily lucky.